At the start of this year i was driving my car, VW Passat, named Jessica, 193K Miles on her, 1000 euro to the first buyer) My insurance was with Quinn Direct.
At the start of this year i was working for a different employer, who were brilliantly subsidising health insurance with Quinn Health Care (formerly Bupa).
With these two insurance policies in my name i applied for the Quinn Direct Free (to the value of 300€) Home Insurance.
Today i have moved employment, no long drive my Passat, and have different house insurance. So i rang to cancel my policies.
I was informed that i would have to pay 50 euro to cancel my Car Insurance, and 23 Euro to cancel my Free House Insurance.
Whatever about the Car Insurance, but charging me to cancel a free service that i never claimed agains, what is that about?
When i asked the lady on the phone, what that is about, she said she would have to talk to her team leader, and promptly two seconds later told me that the fee stands.
It seems to me that Quinn are getting just a little too Americanized for their own good. It is a problem with a number of Irish Companies these days. No longer is the client/customer the person who benefits from the service being provided. It is in fact us, the customer, that is nearly being held to ransom for the things that we are legally obliged to have in place. What sense does this make?
Anyone got any ideas?
Ive had two:
1. Cancel my Bank Account. Anyone who knows me in real-life knows I’m a stubborn prick who hates being told what to do, and especially hates being taken advantage of. I am very likely to go down this road
2. Go to Quinn Direct HQ with Blow-Torch and Camera. Post vid on website, make enough money from advertising to cover court costs, blame it all on temporary insanity brought on by the current economic cluster-fuck the government has lead us singing and dancing into!
3. Something a little saner and more likely to work…(please note them below)
